Deskripsyon
SeeClickFix requests being closed before actually being fixed results in duplicate requests as CSR's. I can't even imagine what a nightmare this is on the back end for DPU etc.
Please acknowledge requests, and only close them once the issue is confirmed fixed. This system can work better for everyone!
Thanks for your hard work.
18 Komentos
Isinara RVA: Customer campaigner (Rehistradong User)
PLEASE REFER TO RVA # ###########, WHICH IS STILL OPEN, when inquiring. Follow ups can also be conducted by dialing Richmond Customer Care at 804-646-7000
. The category "Other" is not a Department.
Again thanks for your concern
Reopened GCRVA (Rehistradong User)
Alice (Rehistradong User)
GCRVA (Rehistradong User)
Isinara Luv4RVA (Rehistradong User)
Reopened GCRVA (Rehistradong User)
Alice (Rehistradong User)
Kinilala RVA: Customer campaigner (Rehistradong User)
GCRVA (Rehistradong User)
GCRVA (Rehistradong User)
GCRVA (Rehistradong User)
GCRVA (Rehistradong User)
This happened again today.
Here is an example of an older issue that was closed and never fixed:
Issue ID 3089423
GCRVA (Rehistradong User)
GCRVA (Rehistradong User)
GCRVA (Rehistradong User)
GCRVA (Rehistradong User)
GCRVA (Rehistradong User)
GCRVA (Rehistradong User)