Thank you for your concern, this issue has been received by our department. We will look into this issue further and resolve it accordingly.

Cut back dead tree branches

I also talked to the homeowner, he mention that he would have the diseases tree removed.

yes the dead tree has been trimmed, but most important thing they haven't done is there is a tree need to be trimmed on the street, it's getting growing and falling, its kind of blocking the street.

Trimmed tree that was hanging Low close to the road.

Thank you for reporting this issue to us. We are pleased to report back to you that this issue is now resolved.