Hỏi. What is the nature of the outage/damage?
Đáp. Don't Know / No Answer

Hỏi. Are light(s) going on and off (cycling)?
Đáp. NO

Hỏi. What number(s), if any, are on the pole?
Đáp. I will record the pole number(s) in Comments

Hỏi. ***PLEASE CHECK*** the LOCATION of your request, so we send the crew to the correct place. For mobile users, sometimes the GPS location is incorrect. *ALSO* To avoid delays, provide a detailed description of the issue. *PHOTOS* and *POLE NUMBERS* are helpful.
Đáp. OK