No jersey barriers at this location on Zoo Dr. Unable to figure out where this location is from the picture. Is it on Morley Field somewhere? Either way the problem is not on Zoo Dr so I will close this job so the city isn't led astray.

Please don't close the report. The graffiti is not on Zoo Drive, it's in Morley Field. The issue has been reported to the city using the link below but it still has not been resolved. There are other people on city council member staff monitoring this and other reports.

no problem james I will reopen it. Are you familiar with the website version of see click fix? because I did not create the issue I cannot edit the location. but you can if you log in, pick yourself in the top right corner, pick "issues", click" edit" on this issue, and drag the little google arrow thingie over to where the problem is. I will reopen this in a sec. Sorry about that, and thanks for caring! :)

I was talking to a buddy of mine who uses the Velodrome (we are all cyclists) and he knew EXACTLY where you were talking about and that the graffiti WAS very much a problem!

We appreciate your active interest in your community. We will be able to better serve you as you submit your concern here: http://apps.sandiego.gov/streetdiv/ or call our 24 hour Customer Service line at 1-619-527-7500.

City,

Request you contact the SeeClickFix Government Partnership Director, Mr. Jeff Mooney (jeffm@seeclickfix.com) or 203-254-0777. The City of San Diego signed up to use SCF and thus, from my standpoint, it is a perfectly acceptable method for citizens to report issues. Mr. Mooney would be able to tell you who made that decision - that gives you "top cover" to receive inputs via SCF, a method far faster and more convenient to the citizens of the city.

Your website is not user-friendly. Inputting jobs is manually-intensive and, because there is no ability to attach a photo, we have to type more words to explain the problem. Attaching a photo tells the story without requiring the citizen who is reporting the issue to 1) go home and log onto his computer (because we can't use your website unless we are sitting at a computer) 2) write a descriptive description of the problem when a photo tells the story far better. Without that photo you have to send a guy out to the site to even figure out what is going on.

More importantly, SCF is also more convenient to the citizen because it does not require him to determine who in the City he is supposed to contact ("for stomrwater issues call X, for road striping issues call y, for road repair call z". That is a non-user-friendly method, particularly when there are multiple problems in play. When that is the case the citizen should not be responsible for coordinating the response - that is a recipe for citizen disengagement and inefficiency. The CITY should handle the routing. That way the citizen just reports it in SCF and the CITY figures out (probably mostly based on the photo) who is going to fix it.

Bottom line, Mr. Tinsky cared enough about the city and his fellow citizens to take on the reporting himself. You need to embrace the method the citizen perfers to use to identify an issue, not steer us to your method, particularly when the city itsellf has emraced this method. Your method should be one of several acceptable methods.

Alex

Please use the "Get It Done San Diego" app to report these issues as the City doesn't use the SeeClickFix app.