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Hi,

My street's water was turned off at 9am and I was given NO notification. I read my mail. I use Nixel alerts. I read the construction observers. What more do I need to do!? NONE of these services let me know about this. I had a funeral to go to and looked like a bum with a scruffy face and general dishevelment. Luckily I at least had enough bottled water around to brush my teeth. If I got out of bed 30 seconds earlier I'd have been in the shower covered in soap!! I understand that construction has its inconveniences but THIS was completely preventable. I called LBWL and they confirmed this was a SCHEDULED outage. Why was I not told!? FAIL!!